Greater Independence For Adults With Learning Disabilities
Assistive Technology
The GenieConnect® Ecosystem
Giving people with learning disabilities greater control over their lives
GenieConnect® Promotes Independence, Connection and Inclusion
In 2019/20, 104,723 adults in England were receiving long-term disability support while living independently at home or with their families.
We recognise the importance of promoting independence for people with learning disabilities, as it greatly improves their overall quality of life and helps reduce social isolation.
With GenieConnect®, people with learning disabilities can enhance their independence, wellbeing, and safety through remote care support. Our innovative assistive technology enables people to stay connected with their support network, whether it’s family, friends, or professionals, regardless of their dependency level or living situation.
PREPARING FOR CHANGE
Providing opportunities to learn independence skills
78.3% of adults in the UK with learning disabilities live in their own home or with their parents. This lessens the opportunity to learn independent living skills and life choices and often means carers are under pressure to provide ongoing support.
We believe people with a learning disability should be able to enjoy living independently and the chance for a social life. GenieConnect® allows our users to start transitioning from the family home to independent living by using prompts, reminders and communication features to develop basic life skills.
PREPARING FOR CHANGE
Providing opportunities to learn independence skills
78.3% of adults in the UK with learning disabilities live in their own home or with their parents. This lessens the opportunity to learn independent living skills and life choices and often means carers are under pressure to provide ongoing support.
We believe people with a learning disability should be able to enjoy living independently and the chance for a social life. GenieConnect® allows our users to start transitioning from the family home to independent living by using prompts, reminders and communication features to develop basic life skills.
DIGITAL EQUALITY
Enabling connected communities
We now live in a digital first world where many daily tasks are now done using technology for example, online shopping, banking and social media. However, people with learning disabilities often struggle to access and use digital tools. This is where we come in.
GenieConnect® aims to safely break down these barriers with a simple user interface, engaging content and easy connections to friends, family and professional support.
HEALTH AND SOCIAL CARE DEMAND
Supporting the wider community
Promoting greater independence and enabling access to the right support, helps reduce demands on the social and health care services while improving quality of life for service users.
By enabling remote support through the Genie companion robot, support is on hand from friends, family or support workers and other professionals when it’s needed. Members of these support networks can rest assured their loved ones are able to enjoy greater freedom and independence enabled by GenieConnect®.
HEALTH AND SOCIAL CARE DEMAND
Supporting the wider community
Promoting greater independence and enabling access to the right support, helps reduce demands on the social and health care services while improving quality of life for service users.
By enabling remote support through the Genie companion robot, support is on hand from friends, family or support workers and other professionals when it’s needed. Members of these support networks can rest assured their loved ones are able to enjoy greater freedom and independence enabled by GenieConnect®.
REMOTE SUPPORT
Respecting users’ dignity with empowered care
GenieConnect® offers ways to improve communication and independence for people with learning disabilities in an increasingly digital world. For some users, this might be helping them get ready for the day, using reminders to take medication or to hydrate, cook independently and offer discrete methods to ask for help and support without fear of discrimination or feeling inadequate.
FULLY SUPPORTED
Dedicated customer care team
We are committed to providing excellent customer care through a dedicated team of knowledgeable and approachable remote care experts. Our customer care team will support care providers to maximise the benefits of the GenieConnect ecosystem, assisting in everything from setup to second line support.
BUILDING TRUST
Reassuring families
GenieConnect® is playing a critical role in keeping families connected, providing peace of mind and reassurance that care is regularly being received. From receiving updates on medication to notes and details of visits through the companion app, it also improves transparency and trust between care providers and clients.
OPERATIONAL EFFICIENCIES
Better care delivery
A simple Care Portal and Companion App to deliver accessible connected services to adults in their homes. The GenieConnect® ecosystem enables operational teams to allocate remote visits to social workers, connect with community services and automate health reminders to each user using their dedicated portal and app.
What GenieConnect® Users Have to Say
Explore the Possibilities with GenieConnect®
Meet Adam
GenieConnect® User
“It’s better than my phone because I’m so used to my phone’s reminders.”
Challenges
- MMissed appointments
- MMissed medication
Wins
- NDaily mood awareness
- NIncreased independence
Meet Beth
GenieConnect® User
“It makes me stop and think about how I’m feeling”
Challenges
- MForgets college kit
- MMood awareness
Wins
- NEmotional regulation
- NPersonal organisation
Meet Jake
GenieConnect® User
“I’ve been listening to Genie reminders and brushing my teeth every day”
Challenges
- MBrushing teeth regularly
- MAlone on the xbox
Wins
- NConsistent self-care
- NHygiene improved
Join the Revolution
Talk to our friendly UK team today about our reliable remote care service that improves health management and emotional wellbeing outcomes for your communities.
You will learn:
- 5Meet a GenieConnect® and see it in action!
- 5Hear our GenieConnect® success stories from existing partners such as Shropshire County Council and get funding advice.
- 5Find out how the easy-to-use Care Portal and Companion App technology works for care providers, family and friends.
BOOK A DEMO
GenieConnect® Testimonials
“It is nice to be able to speak to and see someone. The video allows me to see the user and check that they are in good health”
Care Manager
Genie has helped me manage my PTSD and anxieties, the nutritional and hydration reminders are really useful and I am logging my moods twice a day”
GenieConnect® Care Recipient
“It is lovely to see mums face and she loves to see my face. It gives her a lift which gives me a lift. It gives them [her mum] a window to the outside world, specifically at the moment [Lockdown].”
GenieConnect® Companion
“We spoke about having face to face support visits for Ryan. However, Genie has managed to meet his needs without the distress of knowing someone will be visiting.”
Ryan’s Mum
“She [Genie] asks me how I am feeling and it feels like someone is present here”
GenieConnect® Care Recipient
“Brenda managed to video call me independently with Genie when she needed to speak, previously she did even use her phone”
Trish’s Mum
General FAQs
Our Commitment to Enhancing Quality of Life for All
Explore the Possibilities with GenieConnect®
How will this GenieConnect® benefit my business?
A care provider can benefit from new opportunities for remote care, new data sets, assisting support workers workload, improve independence, and improve operational performances. Genie has a higher adoption and usage rate vs mass market, consumer technology solutions. The care recipient’s have since advanced in their digital skills and feel connected to the communities they live in.
What other support can Care Providers offer?
With the help of the GenieConnect® Care Portal, care providers can support with additional care support services. Care recipient’s can access Remote Care calls by simply asking Genie to connect with the Care Centre, where any questions or issues can be addressed by a human agent, who is also available for companionship.
What if the user struggles with technology. Is that a problem?
GenieConnect® is easy to use by either voice command or touch screen input. The care recipient doesn’t need to be technologically savvy to use the GenieConnect® service. If the care recipient forgets the voice commands, Genie can be asked to show a list of links to how-to videos. We also include printed how-to guides for the care team to help the care recipient. If there is further assistance, we have a 2nd line support team available to assist.
How secure is the user's privacy?
GenieConnect® is smart, but not intrusive. Genie only wakes up when the wake word is spoken and deals with many requests locally. Data or recordings are not sent to the Cloud, unlike most smart speakers, until a specific action requires it, so the care recipient can relax knowing that GenieConnect® is not eavesdropping.
Can GenieConnect® help with appointment reminders?
GenieConnect® reminds the care recipient when it is time to take medication, hydration, college related-tasks or other appointments. The care recipient, family or care worker can set reminders using the companion app, care portal or directly to Genie. The platform is flexible and can add personalised-care requests at any time, from anywhere.
As a Care Provider, how can I offer GenieConnect® as a service?
Please speak with a team member by booking a demo on our website, or contact us directly. We will guide you through the value of GenieConnect®, including the care portal, companion app and Genie’s features. We will share best practises, case studies and access to funding.
Who can I contact if I have issues with GenieConnect®?
How-to videos and guides can be found here. If your questions are still unanswered, please contact Service Robotics Ltd through the Contact Form on the website or use the chatbox.
We will answer your enquiry as soon as possible.
How does the care worker connect with the GenieConnect® user?
The care portal allows the care worker to schedule and execute Remote Care visits, medication reminders and health check-ins from the office or mobile device. The care portal works in parallel with the companion app to deliver better care services on the go such as welfare and companionship video calls, and daily carer updates ahead of visits.
How does GenieConnect® help to reduce loneliness?
With GenieConnect®, the care recipient and their family can communicate using video calling, free of charge, whenever they wish. With a companion app friends, family or care workers can make or receive calls with the user and share content, such as pictures or music.
