Greater Independence For Adults With Learning Disabilities
GenieConnect® is an innovative solution, designed to provide greater independence, life choices and accessibility to people with learning disabilities to ultimately enhance quality of life.
Remote Care
GenieConnect® Ecosystem
Revolutionising Independent Living
GenieConnect® is the first Remote Care service for adults with learning disabilities
In 2019/20, 104,723 adults were receiving long-term disability support living in their own home or with their families, in England.
We know that for people with a learning disability, appropriate independence strongly impacts their overall quality of life while reducing social exclusion.
People with learning disabilities or cognitive impairment can increase their independence, safety, and privacy through remote support from GenieConnect®.
By offering safe connectivity to friends, family, and professional support networks it can be suitable for all dependency levels and for those living on their own or with family or in shared accommodation.
PREPARING FOR CHANGE
Providing opportunities to learn independence skills
78.3% of adults in the UK with learning disabilities live in their own home or with their parents. This lessens the opportunity to learn independent living skills and life choices and often means carers are under pressure to provide ongoing support.
We believe people with a learning disability should be able to enjoy living independently and the chance for a social life. GenieConnect® allows our users to start transitioning from the family home to independent living by using prompts, reminders and communication features to develop basic life skills.
PREPARING FOR CHANGE
Providing opportunities to learn independence skills
78.3% of adults in the UK with learning disabilities live in their own home or with their parents. This lessens the opportunity to learn independent living skills and life choices and often means carers are under pressure to provide ongoing support.
We believe people with a learning disability should be able to enjoy living independently and the chance for a social life. GenieConnect® allows our users to start transitioning from the family home to independent living by using prompts, reminders and communication features to develop basic life skills.
DIGITAL EQUALITY
Enabling connected communities
We now live in a digital first world where many daily tasks are now done using technology for example, online shopping, banking and social media. However, people with learning disabilities often struggle to access and use digital tools. This is where we come in.
GenieConnect® aims to safely break down these barriers with a simple user interface, engaging content and easy connections to friends, family and professional support.
HEALTH AND SOCIAL CARE DEMAND
Supporting the wider community
Promoting greater independence and enabling access to the right support, helps reduce demands on the social and health care services while improving quality of life for service users.
By enabling remote support through the Genie companion robot, support is on hand from friends, family or support workers and other professionals when it’s needed. Members of these support networks can rest assured their loved ones are able to enjoy greater freedom and independence enabled by GenieConnect®.
HEALTH AND SOCIAL CARE DEMAND
Supporting the wider community
Promoting greater independence and enabling access to the right support, helps reduce demands on the social and health care services while improving quality of life for service users.
By enabling remote support through the Genie companion robot, support is on hand from friends, family or support workers and other professionals when it’s needed. Members of these support networks can rest assured their loved ones are able to enjoy greater freedom and independence enabled by GenieConnect®.
REMOTE SUPPORT
Respecting users’ dignity with empowered care
GenieConnect® offers ways to improve communication and independence for people with learning disabilities in an increasingly digital world. For some users, this might be helping them get ready for the day, using reminders to take medication or to hydrate, cook independently and offer discrete methods to ask for help and support without fear of discrimination or feeling inadequate.
FULLY SUPPORTED
Dedicated customer care team
We are committed to providing excellent customer care through a dedicated team of knowledgeable and approachable remote care experts. Our customer care team will support care providers to maximise the benefits of the GenieConnect ecosystem, assisting in everything from setup to second line support.
BUILDING TRUST
Reassuring families
GenieConnect® is playing a critical role in keeping families connected, providing peace of mind and reassurance that care is regularly being received. From receiving updates on medication to notes and details of visits through the companion app, it also improves transparency and trust between care providers and clients.
OPERATIONAL EFFICIENCIES
Better care delivery
A simple Care Portal and Companion App to deliver accessible connected services to adults in their homes. The GenieConnect® ecosystem enables operational teams to allocate remote visits to social workers, connect with community services and automate health reminders to each user using their dedicated portal and app.
What GenieConnect® Users Have to Say
The Revolution has begun
Are you ready?
New features are being added all the time. Additional services such as enhanced entertainment, benign welfare monitoring and alerting services will be added to continuously improve the service.
GenieConnect® is an innovative solution, designed to provide greater independence, life choices and accessibility to people with learning disabilities to ultimately enhance quality of life.
Be the pioneer who wants to shape the future of care delivery
Book a demo with our team today or request access to the 4-minute taster video
You will learn:
- 5How GenieConnect® will benefit your clients and workforce
- 5How to use the Care Portal to quickly set up the team, assign Remote Care visits, and schedule healthcare checks
- 5The simplicity of the Companion App for the care worker, health and social care providers, family and friends
- 5Older adults experience of GenieConnect® and how they use the digital companion daily
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General FAQs
GenieConnect® can transform your business and help you stand out from your competition
How will this GenieConnect® benefit my business?
What other support can Care Providers offer?
With the help of the GenieConnect® care portal, Care Providers can support with additional care support services. Users can access Remote Care calls by simply asking Genie to connect with the Care Centre, where any questions or issues can be addressed by a human agent, who is also available for companionship.
What if the user struggles with technology. Is that a problem?
How secure is the user's privacy?
Can GenieConnect® help with appointment reminders?
As a Care Provider, how can I offer GenieConnect® as a service?
Who can I contact if I have issues with GenieConnect®?
Please contact Service Robotics Ltd through the Contact Form on the website
We will answer your enquiry as soon as possible
How does the carer connect with the GenieConnect® user?
The care portal allows the carer to schedule and execute Remote Care visits, medication reminders and health check-ins from the office. The care portal works in parallel with the companion app to deliver better care services on the go such as welfare and companionship video calls, and daily carer updates ahead of visits.
How does GenieConnect® help to reduce loneliness?
With GenieConnect®, the user and their family can communicate using video calling, free of charge, whenever they wish. With a companion app friends, family or carers can make or receive calls with the user and share content such as pictures or music.
