Meet GenieConnect®
GenieConnect® enables the delivery of more flexible and better-quality care to combat loneliness and isolation of older adults, enabling independent living and reducing demand on our health and social care providers.
Are you are care provider? Book a demo to meet GenieConnect®
The challenges within the social care system can lead to older adults being isolated, and social care workers overwhelmed. A fresh approach to social care is essential to addressing these challenges.
Through GenieConnect®, health and social care providers are discovering a new way to deliver light touch, remote, home care solutions that can bridge the gap between resource and demand, improving operational and financial performance whilst delivering high quality care.
We call it Remote Care
“Finding proven methods of delivering some care remotely is game-changing for the care industry. By doing this, we are enabling care workers to do what they tell us they want; to deliver more and better care”
Rob Parkes, CEO
GenieConnect® Ecosystem
Putting older adults at the heart
The GenieConnect® ecosystem is leading the future of remote care by:
REDUCING LONELINESS
Cultivating a sense of belonging
GenieConnect® assists older adults at greatest risk of loneliness with remote care services using a digital companion robot. Its supports social interactions with virtual video calling via the companion application, and connects to family members, carers, healthcare services and other Genie users.
TAKING CARE OF OUR CARE WORKERS
New opportunities to match demand
GenieConnect® offers light touch remote care services using a simple care portal to deliver accessible, connected services to older adults in their homes. These services enable quality care, and improve operational and financial performance for social care providers while reaching more older adults from the comfort of the carer’s home or office. GenieConnect® removes the travel demand on carers, and delivers peace of mind, flexible working and career fulfilment.
TAKING CARE OF OUR CARE WORKERS
New opportunities to match demand
GenieConnect® offers light touch remote care services using a simple care portal to deliver accessible, connected services to older adults in their homes. These services enable quality care, and improve operational and financial performance for social care providers while reaching more older adults from the comfort of the carer’s home or office. GenieConnect® removes the travel demand on carers, and delivers peace of mind, flexible working and career fulfilment.
SAFE, STIMULATED & PROTECTED
Respecting the dignity of older adults
Keeping older adults home for longer reduces care demand, family worries and, importantly, respects their dignity. The GenieConnect ecosystem enables discrete care using Genie the robot for the older adult, the companion app for the family and care worker and the central care portal for the care manager.
OPERATIONAL PERFORMANCE
Better care delivery
A simple care management portal and companion app deliver accessible connected services to older adults in their homes. The GenieConnect® ecosystem enables operational teams to allocate remote visits to carers, connect with community services and automate health reminders to each user using their dedicated portal and app.
OPERATIONAL PERFORMANCE
Better care delivery
A simple care management portal and companion app deliver accessible connected services to older adults in their homes. The GenieConnect® ecosystem enables operational teams to allocate remote visits to carers, connect with community services and automate health reminders to each user using their dedicated portal and app.
NEW DATA
Supporting evidence-based decisions
Unique anonymised data sets from GenieConnect® users will allow us to break through adoption barriers and will drive the revolution in Technology Enabled Care (TEC).
FULLY SUPPORTED
Dedicated customer care team
We are committed to providing excellent customer care through a dedicated team of knowledgeable and approachable remote care experts. Our customer care team will support care providers to maximise the benefits of the GenieConnect ecosystem, assisting in everything from setup to second line support.
FULLY SUPPORTED
Dedicated customer care team
We are committed to providing excellent customer care through a dedicated team of knowledgeable and approachable remote care experts. Our customer care team will support care providers to maximise the benefits of the GenieConnect ecosystem, assisting in everything from setup to second line support.
BUILDING TRUST
Reassuring families
GenieConnect® is playing a critical role in keeping families connected, providing peace of mind and reassurance that care is regularly being received. From receiving updates on medication to notes and details of visits through the companion app, it also improves transparency and trust between care providers and clients.
Understand how GenieConnect® can help you
I’m a Domiciliary Care
Provider
GenieConnect supports social care to provide better care services, reduce operational costs and help overworked carers.
I’m a Local Authority
Manager
GenieConnect® supports local authorities new opportunities to provide better care services, improve reablement/rehabilitation and the NHS People Plan.
I’m a Care
Worker
GenieConnect removes the glass ceiling on care by reducing the challenges of travelling from home to home. Using dedicated in-home technology, high quality care, carer fulfilment, peace of mind, and workplace flexibility can all be achieved.
I’m a Family
Member
The power of GenieConnect works with the care providers as it unlocks the suite of services. Reach out to your local care provider and enquire if they offer Remote Care services
I’m an Older
Adult
The power of GenieConnect works with the Care Providers as it unlocks the suite of services. Reach out to your local care Provider and enquire if they offer Remote Care services
The Revolution has begun
Are you ready?
Addressing the impacts of loneliness and care worker overwhelm are some of society’s biggest challenges. This is not the responsibility of one organisation, but rather a collective role many industry providers can all play to shape better quality care.
Be the pioneer who wants to shape the future of care delivery
Book a demo with our team today
You will learn:
- 5How GenieConnect® with benefit your clients and workforce
- 5How to use the Care Portal to quickly set up the team, assign Remote Care visits, and schedule healthcare checks
- 5The simplicity of the Companion App for the care worker, health and social care providers, family and friends
- 5Older adults experience of GenieConnect® and how they use the digital companion daily
BOOK A DEMO
What GenieConnect® Users Have to Say
Meet Margaret
GenieConnect® User
“Genie asks me how I am feeling, and it feels like someone is present here”
Challenges
- MIncreased loneliness
- MSon unable to visit often
Wins
- NHealth check-ins
- NRegular calls with her Son
Meet Sue
Care Manager
“It is nice to be able to speak to and see someone. The video allows me to see the user and check that they are in good health”
Challenges
- MScarce resources
- MDigital inequalities
Wins
- NBetter care delivery
- NFaster adoption rate
Meet Mark
Son
“It is lovely to see mum’s face and she loves to see my face. It gives her a lift which gives me a lift. It gives mum a window to the outside world, specifically at the moment [Lockdown].”
Challenges
- MJob with long hours
- M Feeling guilty
Wins
- N Regular contact
- N Trusts care provider
Catch up on the latest news
Caremark Cheltenham tackle loneliness with technology
Caremark Cheltenham launched the GenieConnect® service on 9th April 2021 to help combat loneliness by delivering more and better quality-care to their users.British Red Cross research highlights the huge impact of the pandemic on loneliness – it states, "41% of UK...
ITV News Videos
ITV news reported our latest update on GenieConnect®. It is our mission to enable the delivery of more flexible and better quality care to combat loneliness within older adults whilst reducing demand on our health and social care providers. Watch here:Somerset and...
ITV News Article | Wed 16th December 2020
A Cheltenham care home and Plymouth University scientists believe they might have an answer for loneliness in older adults: robots. The Lilian Faithfull Care Home in Cheltenham has introduced two talking robots - called Genie - to give company and support for...
