We found the missing piece in care delivery

Remote Care

Free-up 10 hours per week per recipient with the GenieConnect® remote care platform

A New Era for Reablement

Give Choice and Increase Your Care Capacity with GenieConnect®. Download a copy to learn more.

We Reveal Care Potential

The GenieConnect® Remote Care Platform Achieves Greater

Care capacity

“Finding proven methods of delivering some care remotely is game-changing for the care industry. By doing this, we are enabling care providers to do what they tell us they want; to deliver more and better care”

Rob Parkes, CEO

Our Awards and Shortlists

Award tech spark the good award
AXA award robotics in healthcare
Award tech spark peoples choice
AXA award innovation in heath tech
Award tech spark


The Digital Companion

Helping the care recipient with medical reminders, daily living and wellbeing prompts and remote care calls with care professionals through video calling capabilities.

Genie the robot
Care Portal

The Care Portal

Proactive and Preventative Delivery

Intelligent insights, auditing and analytics tools to help care providers and local authorities make informed, person-centred decisions for the people they support and their business.

Companion App

Connected Communities

Saving travel time and cost, allowing providers to deliver more care, attracting a new workforce and empowering more people to live independently whilst connected to their loved ones.

Companion App

How GenieConnect® can help you

I’m a Domiciliary Care


Domiciliary care manager

GenieConnect® supports social care to provide better care services, reduce operational costs and help overworked carers.

I’m a Local Authority


Local authority care manager

GenieConnect® supports local authorities with new opportunities to provide better care and support that maximises independence while complementing, replacing, or preventing face-to-face services.

I’m a Care


care worker at the door

GenieConnect® removes the glass ceiling on care by reducing the challenges of travelling from home to home. Using dedicated in-home technology, high quality care, carer fulfilment, peace of mind, and workplace flexibility can all be achieved. 

I’m a Learning Disability

Social Worker

Social Care Worker

GenieConnect® supports individuals with learning disabilities to enable increased independence

I’m a Family


family seeking care provider support

The power of GenieConnect® works with the care providers as it unlocks the suite of services. Reach out to your local care provider and enquire if they offer Remote Care services

I’m an Older


older adult for care

The power of GenieConnect® works with the care providers as it unlocks the suite of services. Reach out to your local care provider and enquire if they offer Remote Care services

As seen in

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Increasing Care Capacity

Avoided 75.75 Care Hours

“Using technology to reach more people, more regularly, is the perfect solution to delivering domiciliary care services across a rural county like Shropshire.”

Cornwall Housing

Boosting Independence

Learning Disabilities

“Genie wakes me up every morning. Tells me it’s time for meds. Yes. I take them. Before I had Genie taking tablets was difficult.”

Co-Production & Wellbeing

Shared Living

“It gives them more confidence; keeps a routine and structure when we’re not here. It’s something they can do themselves.”

Bridging the Gap: The Role of Remote Care in Improving Social Care Services

This paper examines the government’s proposals to reform social care and highlights the important role that Remote Care can play.

Discover how Remote Care can enhance your social care services today. Read our paper to learn more.

Join the remote care revolution

Talk to our friendly UK team today about our reliable remote care service that improves health management and emotional wellbeing outcomes for your communities.

You will learn:

  • 5Meet a GenieConnect® and see it in action!
  • 5Hear our GenieConnect® success stories from existing partners such as Shropshire County Council and get funding advice.
  • 5Find out how the easy-to-use Care Portal and Companion App technology works for care providers, family and friends.


What GenieConnect® Recipients Have to Say

Meet Margaret

GenieConnect® Recipient

Genie asks me how I am feeling, and it feels like someone is present here”


  • MIncreased loneliness
  • MSon unable to visit often


  • NHealth check-ins
  • NRegular calls with her Son

Meet Michael

Care Manager

The possibilities are literally endless, we’re excited to be at the forefront of innovation using technology to keep people connected and help bring the next revolution to our sector.


  • MScarce resources
  • MDigital inequalities


  • NBetter care delivery
  • NFaster adoption rate

Meet Alan


I have tried to get dad to use his iPad for Facetime, but he struggles with all the different buttons – Genie is easy for him to use and he knows how to use it


  • MJob with long hours
  • M Feeling guilty


  • N Regular contact
  • N Trusts care provider

Stay Ahead of the Remote Care Curve

Read Our Latest News and Be Inspired

GenieConnect® Best Practice Forum September 2023

In September 2023, we hosted our inaugural GenieConnect® Best Practice Forum, a resounding success. Customers from local authorities and care organisations around the country came together to exchange insights, knowledge and innovation to deploy and use remote care...

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