Enhancing The Quality of Care For Care Providers
Supporting social care to provide better care services, reduce operational costs and help overworked care workers
Together, we can lead the revolution for older adults to be included, connected and supported, with the power of Remote Care
Remote Care
GenieConnect® Ecosystem
Revolutionising Independent Living
Medical advancements enable us to live longer than ever
The challenges within the social care system can lead to older adults being overlooked, facing loneliness and social isolation. A new approach to social care is essential to addressing loneliness.
GenieConnect® is the first Remote Care service for older and vulnerable adults
BETTER QUALITY CARE
Health-centred technology
Preventing acute and long-term care by supporting remote and self-managed care across the health and social care sectors. Discreet in-home care, delivered through GenieConnect®, allows for video access to health services, carer check-ins and health reminders using the care delivery portal and companion application. GenieConnect® is beneficial to improve older adult reablement/rehabilitation through supporting their care needs from the comfort of their home.
BETTER QUALITY CARE
Health-centred technology
Preventing acute and long-term care by supporting remote and self-managed care across the health and social care sectors. Discreet in-home care, delivered through GenieConnect®, allows for video access to health services, carer check-ins and health reminders using the care delivery portal and companion application. GenieConnect® is beneficial to improve older adult reablement/rehabilitation through supporting their care needs from the comfort of their home.
DIGITAL INCLUSION
Addressing social needs
According to the UK Campaign to End Loneliness, half a million older adults go at least five or six days a week without seeing or speaking to anyone at all. GenieConnect® ensures our older adults are digitally connected to their communities with a user-friendly interface and video call capabilities that is affordable and scalable.
TAKING CARE OF OUR CARE WORKERS
New opportunities to match demand
GenieConnect® offers light touch remote care services using a simple care portal to deliver accessible, connected services to older adults in their homes. These services enable quality care, and improve operational and financial performance for social care providers while reaching more older adults from the comfort of the carer’s home or office. GenieConnect® removes the travel demand on carers, and delivers peace of mind, flexible working and career fulfilment.
TAKING CARE OF OUR CARE WORKERS
New opportunities to match demand
GenieConnect® offers light touch remote care services using a simple care portal to deliver accessible, connected services to older adults in their homes. These services enable quality care, and improve operational and financial performance for social care providers while reaching more older adults from the comfort of the carer’s home or office. GenieConnect® removes the travel demand on carers, and delivers peace of mind, flexible working and career fulfilment.
SAFE, STIMULATED & INDEPENDANT
Respecting the dignity of older adults
Keeping older adults home for longer reduces care demand, family worries and, importantly, respects their dignity. The GenieConnect ecosystem enables discrete care using Genie the robot for the older adult, the companion app for the family and care worker and the central care portal for the care manager.
FULLY SUPPORTED
Dedicated customer care team
We are committed to providing excellent customer care through a dedicated team of knowledgeable and approachable remote care experts. Our customer care team will support care providers to maximise the benefits of the GenieConnect ecosystem, assisting in everything from setup to second line support.
BUILDING TRUST
Reassuring families
GenieConnect® is playing a critical role in keeping families connected, providing peace of mind and reassurance that care is regularly being received. From receiving updates on medication to notes and details of visits through the companion app, it also improves transparency and trust between care providers and clients.
OPERATIONAL EFFICIENCIES
Better care delivery
A simple Care Portal and Companion App to deliver accessible connected services to older adults in their homes. The GenieConnect® ecosystem enables operational teams to allocate remote visits to carers, connect with community services and automate health reminders to each user using their dedicated portal and app.
What GenieConnect® Users Have to Say
Meet Margaret
GenieConnect® User
“Genie asks me how I am feeling, and it feels like someone is present here”
Challenges
- MIncreased loneliness
- MSon unable to visit often
Wins
- NHealth check-ins
- NRegular calls with her Son
Meet Michael
Care Manager
“The possibilities are literally endless, we’re excited to be at the forefront of innovation using technology to keep people connected and help bring the next revolution to our sector.”
Challenges
- MScarce resources
- MDigital inequalities
Wins
- NBetter care delivery
- NFaster adoption rate
Meet Alan
Son
“I have tried to get dad to use his iPad for Facetime, but he struggles with all the different buttons – Genie is easy for him to use and he knows how to use it”
Challenges
- MJob with long hours
- MFeeling guilty
Wins
- NRegular contact
- NTrusts care provider
Enter the new era to care quality
Download the PDF
We are highlighting the vital role care workers play in our communities and the challenges they face. Our goal is to show care workers the recognition they deserve and amplify their voice.
The Revolution has begun
Are you ready?
Be the pioneer who wants to shape the future of care delivery
Book a demo with our team today or request access to the 4-minute taster video
You will learn:
- 5How GenieConnect® will benefit your clients and workforce
- 5How to use the Care Portal to quickly set up the team, assign Remote Care visits, and schedule healthcare checks
- 5The simplicity of the Companion App for the care worker, health and social care providers, family and friends
- 5Older adults experience of GenieConnect® and how they use the digital companion daily
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As part of our Privacy Policy your details will not be passed on to a third party without your written consent.
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General FAQs
GenieConnect® can transform your business and help you stand out from your competition
Work with Service Robotics to be part of the revolution to deliver better-connected healthcare solutions in the residential and domiciliary sector.
How will this GenieConnect® benefit my business?
What other support can Care Providers offer?
With the help of the GenieConnect® care portal, Care Providers can support with additional care support services. Users can access Remote Care calls by simply asking Genie to connect with the Care Centre, where any questions or issues can be addressed by a human agent, who is also available for companionship.
What if the user struggles with technology. Is that a problem?
How secure is the user's privacy?
Can GenieConnect® help with appointment reminders?
As a Care Provider, how can I offer GenieConnect® as a service?
Who can I contact if I have issues with GenieConnect®?
Please contact Service Robotics Ltd through the Contact Form on the website
We will answer your enquiry as soon as possible
How does the carer connect with the GenieConnect® user?
The care portal allows the carer to schedule and execute Remote Care visits, medication reminders and health check-ins from the office. The care portal works in parallel with the companion app to deliver better care services on the go such as welfare and companionship video calls, and daily carer updates ahead of visits.
How does GenieConnect® help to reduce loneliness?
With GenieConnect®, the user and their family can communicate using video calling, free of charge, whenever they wish. With a companion app friends, family or carers can make or receive calls with the user and share content such as pictures or music.
