We found the missing piece in care delivery
Remote Care
Remote Care
GenieConnect® uses advanced technology to provide instant support to people in social care. It offers comprehensive, flexible care and support, empowering individuals to live independently in their homes
GenieConnect® uses advanced technology to enhance the support provided to people in social care. It is a comprehensive platform where the care team can remotely manage care packages, and recipients can stay home longer.
Watch How GenieConnect® Works
We Reveal Care Potential
The GenieConnect® Remote Care Platform Achieves Greater
Genie
The Digital Companion
Helping the care recipient with medical reminders, daily living and wellbeing prompts and remote care calls with care professionals through video calling capabilities.
Genie
The Digital Companion
Helping the care recipient with medical reminders, daily living and wellbeing prompts and remote care calls with care professionals through video calling capabilities.
The Care Portal
Proactive and Preventative Delivery
Intelligent insights, auditing and analytics tools to help care providers and local authorities make informed, person-centred decisions for the people they support and their business.
The Care Portal
Proactive and Preventative Delivery
Intelligent insights, auditing and analytics tools to help care providers and local authorities make informed, person-centred decisions for the people they support and their business.
Companion App
Connected Communities
Saving travel time and cost, allowing providers to deliver more care, attracting a new workforce and empowering more people to live independently whilst connected to their loved ones.
Companion App
Connected Communities
Saving travel time and cost, allowing providers to deliver more care, attracting a new workforce and empowering more people to live independently whilst connected to their loved ones.
“Finding proven methods of delivering some care remotely is game-changing for the care industry. By doing this, we are enabling care providers to do what they tell us they want; to deliver more and better care”
Rob Parkes, CEO
Our Awards and Shortlists
How GenieConnect® can help you
I’m Responsible for Adults in
Home Care services
GenieConnect® offers increased care capacity, independence and flexible care delivery
I’m Responsible for Adults
with Learning Disabilities
GenieConnect® gives greater independence, choice and well-being
I’m Responsible for Reablement
/ Home from Hospital
Provide hybrid care and get more people home from hospital with GenieConnect®
As seen in
Increasing Care Capacity
Avoided 75.75 Care Hours
“Using technology to reach more people, more regularly, is the perfect solution to delivering domiciliary care services across a rural county like Shropshire.”
Boosting Independence
Learning Disabilities
“Genie wakes me up every morning. Tells me it’s time for meds. Yes. I take them. Before I had Genie taking tablets was difficult.”
Co-Production & Wellbeing
Shared Living
“It gives them more confidence; keeps a routine and structure when we’re not here. It’s something they can do themselves.”
Bridging the Gap: The Role of Remote Care in Improving Social Care Services
This paper examines the government’s proposals to reform social care and highlights the important role that Remote Care can play.
Discover how Remote Care can enhance your social care services today. Read our paper to learn more.
Join the remote care revolution
Talk to our friendly UK team today about our reliable remote care service that improves health management and emotional wellbeing outcomes for your communities.
You will learn:
- 5Meet a GenieConnect® and see it in action!
- 5Hear our GenieConnect® success stories from existing partners such as Shropshire County Council and get funding advice.
- 5Find out how the easy-to-use Care Portal and Companion App technology works for care providers, family and friends.
BOOK A DEMO
BOOK A DEMO
What GenieConnect® Recipients Have to Say
Meet Alan
Son
“I have tried to get dad to use his iPad for Facetime, but he struggles with all the different buttons – Genie is easy for him to use and he knows how to use it”
Challenges
- KJob with long hours
- K Feeling guilty
Wins
- NRegular contact from anywhere
- NGreater peace of mind
Meet Kimberley
GenieConnect®
Recipient
With a 94% success rate of preparing lunch, Genie has saved her mum 75 minutes weekly from phone calls
Challenges
- KForgets important daily tasks
- KIsolated in her bedroom
Wins
- NSpends more time with family
- NImproved emotional wellbeing
Meet Gabriel
GenieConnect®
Recipient
“When it says ‘teeth’, it’s like it reminds me I have teeth rather than telling me to brush them”
Challenges
- KPathological Demand Avoidance
- KStruggle with demands
Wins
- NBetter acceptance with prompts
- NImproved relationship with mum
- NImproved emotional wellbeing
- NBetter medication and hydration compliance
- NVoice-activated for visual impairment
- NDigitally inclusive through ease of use
Stay Ahead of the Remote Care Curve
Read Our Latest News and Be Inspired
GenieConnect® Best Practice Forum September 2023
In September 2023, we hosted our inaugural GenieConnect® Best Practice Forum, a resounding success. Customers from local authorities and care organisations around the country came together to exchange insights, knowledge and innovation to deploy and use remote care...
The government’s £600 Million Investment to Transform the Care Industry
At Service Robotics Ltd, we are thrilled by the government announcement of £600 million in funding over the next two years to boost the capacity of the social care workforce and support the social care sector. This significant investment comes at a crucial time when...
The Future of Care Delivery: How Technology is Changing the Game
There is no doubt that the COVID pandemic has changed the way we think about technology in care (or technology enabled care). On the one hand, it has highlighted how technology fails older adults, often spectacularly. One of the main reasons for this is that older...
