Remote Care with GenieConnect®

Where independence, wellbeing and comfort matter most 

With the care worker shortage, the challenges of reaching rural and remote residents, and some believing face-to-face care invades privacy, GenieConnect® is bridging the gap.   

Remote care uses personalised technology to provide daily task reminders and wellbeing prompts and facilitates communication with family. The GenieConnect® platform automates these tasks, alleviating capacity to focus on providing personalised care where it’s needed most.  

76 Weekly Care Hours Avoided with Extended Reach

“Using technology to reach more people, more regularly, is the perfect solution to delivering domiciliary care services across a rural county like Shropshire.” Shropshire Council

GenieConnect® is the first scalable remote care service for older adults 

EFFICIENT COORDINATION

Streamlined Care Management 

The Care Portal is the centralised hub empowering care teams with efficient management tools. This innovative capability streamlines coordination, scheduling, and task allocation among caregivers. A comprehensive view of care plans and requirements significantly enhances care delivery efficiency, ensuring that every aspect of care is well-organised and promptly addressed. 

Care Portal for Home Care
Care Portal for Home Care

EFFICIENT COORDINATION

Streamlined Care Management 

The Care Portal is the centralised hub empowering care teams with efficient management tools. This innovative capability streamlines coordination, scheduling, and task allocation among caregivers. A comprehensive view of care plans and requirements significantly enhances care delivery efficiency, ensuring that every aspect of care is well-organised and promptly addressed. 

GenieConnect remote care video calls with care worker

BUILDING COMMUNITIES

Seamless Connectivity, Timely Support 

Our simple Companion App serves as an interface catering to recipients and caregivers on the move. Activating and empowering informal carers and seamlessly integrating into daily routines facilitates smooth communication, timely reminders, and immediate access to support networks.  

A FLEXIBLE ALTERNATIVE

Improved Independence and Assistance

Genie is a user-friendly and discreet digital companion, redefining the care experience. Its ability to automate routine tasks and video call caregivers makes it an invaluable support system, promoting independence while complementing care workers’ efforts. Real-time monitoring ensures safety and support, enabling recipients to navigate daily tasks confidently. 

Genie prompts for people with OA
Genie prompts for people with OA

A FLEXIBLE ALTERNATIVE

Improved Independence and Assitance

Genie is a user-friendly and discreet digital companion, redefining the care experience. Its ability to automate routine tasks and video call caregivers makes it an invaluable support system, promoting independence while complementing care workers’ efforts. Real-time monitoring ensures safety and support, enabling recipients to navigate daily tasks confidently. 

Hybrid care worker and robot

HYBRID CARE APPROACH

Fusing Technology and Empathy

GenieConnect® embraces a hybrid care approach, blending remote technology seamlessly with tailored in-person care. This unique integration delivers personalised care plans and is adaptable to the recipient’s evolving needs and preferences. Combining technology’s efficiency with human empathy ensures a more comprehensive and holistic care experience. 

ENHANCED EFFICIENCY

Breaking Barriers, Expanding Care Reach 

GenieConnect® transcends geographical barriers and resistance to care, significantly increasing care reach. It addresses unmet care needs nationwide by offering discreet, flexible care options that adapt to the individual’s lifestyle and preferences. 

Genie reach
Genie video and tasks

GREATER CARE OUTCOMES

20% Increase in Care Capacity 

GenieConnect® liberates valuable time for care workers through remote care calls and task automation, enabling them to redirect their efforts towards more meaningful and impactful care requirements. This reallocation of resources delivers more care that enriches lives. 

“The possibilities are literally endless, we’re excited to be at the forefront of innovation using technology to keep people connected and help bring the next revolution to our sector.” Caremark

Hybrid Care: Where Remote and In-Person Care Meet

Notification

Delivers consistent support and independence through automated reminders and structured information.

Scalability

Highly efficient and scalable, catering to numerous recipients simultaneously.

Insights

Generates insights for tailored recommendations based on recipient behaviour and preferences.

Access

Offers constant accessibility and convenience, regardless of location or disruptions, allowing recipients to access support at their convenience.

Empathy

Building personalised and trusted relationships to provide reassurance in delivering tailored support.

Dynamic

Adjusts to complex situations, responding dynamically to immediate needs and subtle cues.

Non verbal

Utilises non-verbal cues and gestures for deeper emotional understanding and empathy.

Speech

Bridges cultural and linguistic gaps, ensuring inclusivity and sensitivity in care.

Caring for our care workers PDF

The Care Workforce Guide: Harmonising flexible working and meaningful care

Download The Guide

Invest in your care workers’ wellbeing and career growth by providing them with the tools to achieve work-life balance and deliver quality care. Download The Care Workforce Guide now and elevate your care provision to the next level.

What GenieConnect® Recipients Say

Meet Margaret

Genie Recipient

Genie asks me how I am feeling, and it feels like someone is present here

Challenges

  • MIncreased loneliness
  • MSon unable to visit often

Wins

  • NHealth check-ins
  • NRegular calls with her Son

Increase Care Capacity

“Using technology to reach more people, more regularly, is the perfect solution to delivering domiciliary care services across a rural county like Shropshire.”

Challenges

  • MScarce resources
  • MUnmet care needs

Wins

  • NIncreased reach
  • NAvoided 76 Hours Weekly

Meet Alan

Son

I have tried to get dad to use his iPad for Facetime, but he struggles with all the different buttons – Genie is easy for him to use and he knows how to use it

Challenges

  • MJob with long hours
  • MFeeling guilty

Wins

  • NRegular contact
  • NTrusts care provider
On demand webinar

Enhancing Care Capacity, Independence, and Workforce Flexibility

You will learn how to implement and benefit from remote and hybrid care.

Join the remote care revolution

Talk to our friendly UK team today about our reliable remote care service that improves health management and emotional wellbeing outcomes for your communities.

You will learn:

  • 5Meet a GenieConnect® and see it in action!
  • 5Hear our GenieConnect® success stories from existing partners such as Shropshire County Council and get funding advice.
  • 5Find out how the easy-to-use Care Portal and Companion App technology works for care providers, family and friends.

BOOK A DEMO